Securus Technology is working to make this world a safer place to live for all of us. Their headquarters is located in Dallas, Texas where they serve more than 3,450 public safety, law enforcement, collection agencies and over 1,200,000 inmates across North America. Securus Technology is committed to serve and connect by providing emergency response, incident management, investigation, public information, biometric analysis, information management, communication, inmate self service and monitoring products and services.
Securus Technologies announced that they were releasing multiple reports, facts, findings and articles that will site the wrongdoings and breaches of integrity by inmate communications provider Global Tel Link, also known as GTL.
The first in a series of articles to be published is one that highlights the wrongdoings and breaches of integrity by GTL. Richard A (Rick) Smith, chief executive officer of state, states “I love our industry – serving law enforcement, corrections, inmates, friends and family members, all of society.” and “it offends me and our entire industry when a carrier stoops well below the integrity bar that most other carriers have – but GTL does not. Our business mission is alot more than making money. It is to serve all of our customers with their best interests at heart – in the right way.”
One of the articles Securus Technologies is using in the hopes of shaming GTL into acting with integrity involves a formal 17 page order by the Louisiana Public Service Commission regarding the actions of GTL when they served the Louisiana Department of Corrections and provided outbound telecom services to thousands of inmates. The Louisiana Public Service Commission investigated the actions of GTL and found that the clocks in the phones were programmed to add either 15 or 36 seconds to the duration of the call, raise the rate of the call, artificially inflate the charges and bill a single call more than once.
These practices were unauthorized, unlawful and deliberate. As a reality Louisiana tax payers were overcharged in the amount of $1,243,000 and they have been continued since.