Guilherme Paulus is arguably one of the most famous names in the world of the service industry. He has singlehandedly transformed the Brazilian market from being an average service market to now being one of the best in the world. In a recent interview, he pointed out that his journey in the service industry has taught him a lot on how systems work. Although he is no longer in the management team of CVC, he is proud of the entity because his dream of a functional tourism firm is alive. Currently, he is more involved in the activities of GJP Hotels and Resorts, as he hopes to redefine the hospitality industry through this entity.
Guilherme Paulus journey in this industry has many lessons to budding investors and business people. One of these values in hard work. Paulus is arguably the hardest working person in the service industry. When he was starting in the 1970s, he realized that the success of the company depended on his approach to work. Second, Guilherme Paulus story in the service industry is a perfect illustration that being a team player is important. He has been able to work with different people, and different organization and Paulus confess that this approach to work is one of the reasons why his ventures have always been profitable.
Guilherme Paulus in addition to being one of the people that have made the Brazilian service industry (to be one of the best) has other projects outside his busy career life. A few years ago, he saw a huge gap between the services needed and what institutions were offering. He was disappointment because there was a disconnect from the two realities. This disconnect of skills and opportunities is one of the reasons why Guilherme Paulus is currently running one of the biggest mentorship programs in Brazil. Apart from offering these young people mentorship, he also offers them skills, which are consistent with the Brazilian market.
In conclusion, Paulus hopes that investors and business people will embrace technology in 2019. According to him, there are tons of advantages to embracing technology. He points out that the only way a business owner can have organic feedback is through online reviews.
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